Collect rent online
ACH or credit card, on the tenant’s schedule. Invoices are waiting when they sign in — no PDF chase.
Tenant experience
A portal your tenants will actually use
Give tenants 24-hour access to pay rent, read the lease summary, open invoices, and raise requests. You stay organized without a separate mailbox for every conversation.
What you get
The details that matter, not a generic checklist
Lease summary, not a filing cabinet
Share the terms that matter: rent, dates, and the documents you choose. Tenants look it up instead of calling.
Announcements that land
Building notices go to the people in the building, not a buried email thread.
Maintenance without the voicemail pile
Tenants submit requests, you assign them, and both sides see the update. Configurable — turn the portal off if you need to.
How it runs
Three steps, then it stays in the file
- 01
Invite the tenant
Send a registration invite. The portal is free for tenants. Multiple leases get multiple accounts.
- 02
They pay and read
Open invoices, lease summary, and documents you have shared. Card or ACH, without calling the office.
- 03
Requests stay in one thread
Work orders, updates, and assignments live on the request — not across email, text, and a sticky note.
FAQ
Questions managers ask
Can I disable access to the portal?
Yes. Tenant portal is configurable — you can turn access off at any time.
What can my tenant access?
Lease information and documents you choose to share, plus invoices and payment when you enable them.
Is there any cost to my tenant?
The portal is free for tenants. You send an invitation to register.
What if my tenant has multiple leases?
A tenant can have multiple accounts, each accessed individually.
Keep going
Related features
Search everywhere
One shortcut finds any tenant, property, vendor or invoice — and takes you straight there.
Learn moreExpenses inbox and queue
Every invoice that arrives becomes visible work, and leaves only when somebody resolves it.
Learn moreUnitConnect AI: invoice reading
Reads the vendor, amount and dates off the invoice, and splits a batch scan into one item each.
Learn moreCAM reconciliation
Track CAM, taxes, and insurance against what you collected — then invoice the shortage or credit the overage.
Learn moreReady to run the next cycle in UnitConnect?
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