Frequently Asked Questions

What is UnitConnect?
UnitConnect is an online property management software for landlords and property managers. There are no hardware requirments, software to install and backups to worry about. Just log in and manage!
Who uses UnitConnect?
Our client base varies from Commercial Property Managers managing over 1,000,000 square feet to residential Landlords owning 5 apartments or 2 mixed use properties.
Is UnitConnect easy to use?
UnitConnect is extremely easy to use. Each of our screens has a 'friendly green wizard' to guide you. In addition, we have numerous training videos. If all else fails, our friendly staff is here to help. Call or email us with your questions.
Is my data safe?
We know how important your data is. That's why we use one of the most advanced technologies available today. In addition, we store your data in a secure server with 128-bit encryption and regularly scheduled backups.
What's your stance on privacy?
Your data is yours! Your information will not be given or sold to anyone, unless required by law. Period.
What happens if UnitConnect goes down?
We know your business depends on immediate access to the information you need. That's why our data center is managed by Softsys, one of the best in the business. With the help of SofSys' legendary Support and 99.99% Network Uptime Guarantee, our uptime rivals some of the best in the business too.
Does UnitConnect have any long term contracts?
We don't. Sign up for a monthly plan and pay as you go.
Do I need accounting software like QuickBooks?
UnitConnect offers double-entry accounting for your properties, but it's not designed to keep your company's books.
Can you help with importing my data?
Definitly. Contact us for more information.
What browsers do you support?
On a computer running Windows, you can use: Internet Explorer 8 or later; Firefox 4 or later;Chrome 10 or later. On a computer running Max OS X, you can use: Safari 5 or later; Firefox 4 or later; Chrome 10 or later.

Video Tutorials

Watch how to create a property, review property information, bill your tenants, and more.

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